If you forget your Password, you may request for your Password to be reissued by ebtering your “Membership ID” and either “registered e-mail address” or “registered phone number”.

* “Registered e-mail address” and “registered phone number” are those you submitted when applying for the membership.

* You may enter either the “registered e-mail address” or “registered phone number”

* If your request is made using the registered phone number, it may take several days for your Password to be reissued.